Making IT work for the business is expensive: it takes reliable partners and skilled staff, and the hardware and software certainly isn’t free. Sometimes, it can also be a source of innovation, new products and profits - not just a cost center. Ingenuity has extensive experience managing large IT organizations. We can help you do the same.
• Creation of 12-36 month strategic roadmaps for improvement integrated across the areas of technology, process, and staffing.
• Development of enterprise architecture frameworks and building blocks, executable within the strategic roadmaps.
• Integration and alignment of IT’s strategy with the overall business (and business unit) strategy.
• The structure of IT budget management itself as a component of IT alignment. Often, there are opportunities to “translate” costs between capital and operating categories as needed.
• Designing and implementing various internal chargeback models in order to better align business and IT decision-making. Implementing the roadmap over time requires consistent decision-making around the best way to invest scarce resources against the strategy. Ingenuity helps make the strategy “stick” by institutionalizing systems and processes that keep ongoing activities in alignment.
• Creating internal vendor management practices to help obtain the best value from all types or relationships, and assistance with establishing them.
• Selection of suppliers of critical technologies and products in an objective, defensible way.
• Developing and executing leading procurement processes, balancing requirements for cost containment with those of ongoing value delivery.
• Analyze the opportunities for changes in suppliers with regard to both budget and project / service delivery capabilities. This includes reduction-focused activities (such as Asset or Telecom Expense Management) and strategic activities such as standardization and consolidation.
• Application of process disciplines such as ITIL, CMMI and Lean Six Sigma to develop systems and processes designed to ensure you get the best out of your suppliers every day.
• Creating staffing models & organizational structure that support new projects and ongoing operations as efficiently and effectively as possible.
• Developing measures and metrics to justify staffing needs (considering both skill and experience level) as well as sourcing decisions – both initially and over time.
• Determining where alternative sourcing make sense, and where it doesn’t. Outsourcing comes with its own unique risks and issues - very different from internal staffs. We help avoid unpleasant surprises.
• Managing the organizational changes associated with in-sourcing and outsourcing - bridging the gaps between the two organizations’ operating processes.